IDTechEx Terms and Conditions

Terms and Conditions

Applicable to All Products:
Payment is required in advance of any reports or other research being made available to the customer.
 
Where an order is made online via IDTechEx's website, these terms and conditions are deemed to be accepted by placing the order. Where an order has not been made online via the website, the attached invoice constitutes an offer by IDTechEx to supply services in accordance with the invoice and these terms and conditions. The offer shall only be deemed to be accepted upon payment of the invoice, at which point the contract will come in to existence. These terms and conditions apply to the exclusion of any other terms that the customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
 
Credit/debit card payments taken online are processed in the UK. Some card issuers may charge a Cross Border or Exchange Fee if not based in the UK. Please check with your card company if any fees may be incurred. This is outside the control of IDTechEx and charges can vary between issuers.
 
Please do not send card details by email, IDTechEx cannot guarantee security of this and will not be held responsible for any fraud or identify theft.
 
IDTechEx reserves the right to refuse orders. In such cases, the full amount paid (if any) will be refunded.
 
Only one promotional code may be used per purchase.
 
Materials supplied, whether conference proceedings, reports or otherwise are for the sole use of the person who ordered them, and where explicitly stated, for more users if multiple licenses have been purchased. They must not be made available to other people or organizations without purchase of the appropriate license or the written permission of IDTechEx. For requests of this nature please contact sales@idtechex.com
 
These terms and conditions (together with any Business Intelligence Subscription proposal, Consultancy Contract or Non-Disclosure agreement issued by IDTechEx) constitute the entire agreement between the parties and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. The purchaser acknowledges that in making its purchase it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms and conditions. All implied terms are excluded to the fullest extent permitted.
 
Nothing in these terms and conditions limits any liability which cannot legally be limited.
 
These terms and conditions, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales. IDTechEx and the purchaser each irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.
 
IDTechEx does not offer investment advice and nothing in any product or service provided by IDTechEx should be construed as investment advice. IDTechEx provides information and education and this should not be read as a recommendation to invest in any product, technology or entity.
 
Reports and Subscriptions:
Due to the nature of information contained in our reports, they are non refundable once accessed by any user. For printed reports, the point of access is considered the receipt of delivery of the product to the customer's address by the courier. Please see the available information about the report before you purchase or contacts us at sales@idtechex.com.
 
Access to reports and/or subscriptions is provided once payment has been received. Access to electronic reports and subscriptions is confirmed via email and usually enabled within one business day of receiving payment. Hard copies of reports are usually dispatched by courier within one week of receiving payment. Fees include postage costs where applicable.
 
Where offered, analyst time must be used by the purchasing organization within 3 months of purchasing the report or it expires. Please email research@idtechex.com to use your analyst time.
 
IDTechEx is the sole and exclusive owner of all copyrights, including but not limited to the textual and graphic content and the organization, layout, and display of the information and data contained and provided in our reports and through the Subscription Service, including any documents, databases, or inquiry responses produced by IDTechEx.
 
Access to reports/subscriptions (physical or electronic) is only permitted to the named designated users and may not be further copied or distributed. Designated users are not permitted to resell, distribute, disseminate, disclose, copy, or otherwise use any of the information contained in IDTechEx reports or subscriptions to persons inside or outside of the organization that has acquired the license to access the content. You may briefly summarize the IDTechEx research in your own words for your project team or senior-level decision makers. In no case may information be distributed outside the designated users' organization, or used with, or provided to, any external clients, consultants, or suppliers, unless specifically authorized in writing by IDTechEx. Please contact IDTechEx at research@idtechex.com with requests of this nature.
 
Wherever and whenever documents or data, or any portion thereof, are disseminated with the permission of IDTechEx, they must bear the following: "©IDTechEx www.IDTechEx.com"
 
IDTechEx has used its best efforts and judgment to ensure to the best of its ability that the information, analysis, data, and opinions (the "Content") contained in IDTechEx reports, the Market Intelligence Portal, and any other documents and databases provided as part of the Subscription Service is accurate. However, the industry information covered by IDTechEx is subject to rapid change. In any event, IDTechEx makes no representations or warranties express or implied, concerning or relating to the accuracy of the Content.
 
IDTechEx shall not be liable in contract, tort (including negligence), breach of statutory duty, or otherwise: (i) in relation to claims concerning the Content in whichever way the Content has been used by the Client; or (ii) for any loss of profits or savings, loss of contracts, loss of use of facilities or equipment, loss of data or software, or indirect, incidental, special, punitive, or consequential loss.
 
IDTechEx's total liability to the purchaser including liability in contract, tort (including negligence), breach of statutory duty, or otherwise shall not exceed the total subscription price it has paid to IDTechEx.
 
Events & Conferences:
The following applies to attendees only - sponsorship and exhibitor customers are subject to different terms and conditions as detailed in those contracts of engagement.
 
Only exhibitors have the right to sell products from their booth at this event. We respectfully ask that there must be no soliciting by attendees to exhibitors. Any attendee to the event may not put out promotional materials for general collection without the written consent of IDTechEx. Attendees may not promote or publicise events without the written consent of IDTechEx. Please contact sales@idtechex.com for requests of this nature
 
Hotel and travel costs are not included in the conference fees. Substitutions may be allowed at any time, but please let us know. Cancellations made in writing to sales@idtechex.com more than 28 days before the event will incur a 15% cancellation fee. If the cancellation is made within 28 days of the first day of the event the full registration fee applies.
 
IDTechEx reserves the right to alter the location, date or content of the event. In any case where the customer cancels or where the event is postponed or cancelled, the event organisers are not liable for any related costs (such as travel) to exhibitors or attendees. IDTechEx reserves the right to deny admission to any aspect of our events for legitimate business reasons.
 
Benefits of attending an event (such as access to electronic copies of the presentations) are solely for the benefit of the attendee and must not be shared or distributed to anyone else.
 
Only one promotional code may be used per purchase. To obtain discounted/early bird prices your invoice must be paid within 30 days of the invoice date or five days prior to the event, whichever is due first. Any discounted orders unpaid within five days of the first day of the event will revert to the full advertised price.
 
Marketing Services:
 
Marketing Services include sponsoring webinars, accessing contacts who attend IDTechEx webinars, IDTechEx introductory services and journal advertisement and email opportunities.
 
Where applicable, data will be distributed, contacts provided and articles released only after payment has been received for the service. The service is non refundable and must be paid in full before provision of the service.
 
When purchasing webinar contact details the purchaser (the entity purchasing the service from IDTechEx) accepts that data may contain gone-aways, dead and wrong numbers, email bounce backs and inaccuracies. The purchaser accepts that no guarantees are offered for response or contact.
 
Details will be provided online with a password provided to access the data. IDTechEx maintains no control over data once it is downloaded from the website, and so shall have no liability for it after this point.
 
The data should be used by the purchaser where the purchaser provides products or services that match the known topics of interest of each contact.
 
Data provided to the purchaser must not be shared to any other party and may only be used by the purchaser.
 
All data records supplied have permission for third party marketing by the contact method by which they were originally obtained. The data is supplied however on the strict understanding that end user(s) of any data must themselves take responsibility for ensuring their use is compliant with all legal requirements, regulations and relevant codes of practice including, but not limited to, the ICO, MOJ/FCA, GDPR, PECR & DPA Regulations and all EU Directives and other European regulations and standards.
 
IDTechEx shall not be liable for any claims, damages or costs of whatever nature whether in terms of loss of profit or consequential or other losses which may arise directly or indirectly as a result of any breach under these regulations and it is agreed that this limitation is entirely reasonable in all the circumstances.
 
In accordance with the GDPR, the purchaser acknowledges and agrees that it will function as a Data Controller in respect of these terms. The purchaser alone will be responsible for determining the purposes and means of the processing of the personal data to which these terms relate, and will operate independently from, and therefore without direction or instruction from IDTechEx as to the purposes and/or means of processing that data provided that the terms here are adhered to.
 
For IDTechEx introductory services, IDTechEx make no guarantee that targets specified by the purchaser will elect to be introduced to the purchaser.
 
Where articles and images are provided for inclusion in journal emails and websites these will remain the sole property of the customer (with IDTechEx being able to use these without charge) and as such IDTechEx will not be liable in contract, tort (including negligence), breach of statutory duty, or otherwise:
  • in relation to claims concerning the Content; or
  • for any loss of profits or savings, loss of contracts, loss of use of facilities or equipment, loss of data or software, or indirect, incidental, special, punitive, or consequential loss
 
IDTechEx's total liability to the purchaser including liability in contract, tort (including negligence), breach of statutory duty, or otherwise shall not exceed the total purchase price it has paid to IDTechEx.
 
Tax:
On multiple product orders you may be charged VAT or similar sales tax at different rates based on the place of supply of the goods. This is currently 20% for the United Kingdom, 19% for Germany and 10% for Japan. Tax supply registration numbers are shown on the front of the invoice to facilitate recovery of the tax where possible.
 
Your personal data:
Full details of how we use and store your personal data is covered in our updated Privacy Policy. We only use your personal data to provide you with the best service possible, whether that involves tailored alerts, providing our products or services to you, or up-to-date industry information. Your data may be shared with third party organizations where necessary to enable the fulfilment of the service that you have purchased. You can view the full policy here: www.idtechex.com/privacy.
 
Further Information:
IDTechEx is a trading name of ID Techex Limited, UK Company Registration number 03813636, registered at Abbotsgate House, Hollow Road, Bury St Edmunds, Suffolk, IP32 7FA
 
If you have any questions, please do not hesitate to contact us at sales@idtechex.com or see www.idtechex.com/contact for your nearest contact.